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Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A popup will appear. It includes elaborate info about all the actions that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive range of how-to videos illustrating how to work with our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, take a gaze at our comprehensive FAQ section, which includes questions asked by actual individuals and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, we have a fantastic team of customer support engineers available 24/7/365 and ready to help you with any query. Each trouble ticket you send will be answered within sixty minutes (the average support ticket response time is about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
IN Phone: +91 9791160459]
OUR ID: 274181

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email Support: support@propersupport.com
email for India Sales: support@it-infratech.in

Online Contact Form

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